Puptown Charlotte is not currently accepting new customers.  Please note that after March 31, 2023 the business will begin operating under new ownership and the name Social Pet.  The contact form on this page is no longer active, please visit socialpethotel.com for more information!


Contact Us

We are closed to pup parents on the following holidays:

Memorial Day
July 4th
Labor Day
Thanksgiving Day
Christmas Day
New Year’s Day

(Even when we are closed to pup parents, we are here in 2 separate shifts to care for our boarding guests)


Monday - Friday: 7am-7pm
Saturday: 8:30am-10:30am
Sunday: 4pm-5pm

Regular hours

8702 Statesville Road Suite A
Charlotte, NC 28269


Contact Info

Has your dog been here before?



Full Name


No, not yet

What's your pup's name?

 How can we help you?



No, not yet

Dog's Name

Tell us about your dog’s past experiences interacting with other dogs


Dog's Age

Dog's Breed

Request a Pup Preview Day

Fill out the information to request a Pup Preview Day appointment for your dog.

Which of Puptown Charlotte’s services are you interested in?

Thanks for contacting us - we will be in touch within one business day!

“My golden and I are so lucky to have found Puptown! I can’t say enough great things about this place and the people who work here. Every staff member knows us by name and treats my dog like he is their own. We are coming up on a year of being part of the Puptown Family and I would never consider bringing him anywhere else.”

- Bray’s mom

“I could not be happier with the quality and service that Kristen and her staff provide. Each week Arlo and I are greeted by name and with huge smiles. Kristen runs a top notch business and I highly recommend her to anyone looking for a place that their pup will have fun and be loved on. THANKS to the staff for loving my boy as much as I do!!!”

- Arlo’s mom

“We LOVE Puptown Charlotte. We love it so much that we drive from Columbia, SC to board our dogs there. The staff is AMAZING and they always go above and beyond for their clients. We are so thankful for this amazing facility and will continue to drive over an hour to board our dogs there because they are safe, loved, and happy during their stay.”

- Macy & Parker’s mom

What pup parents are saying…